Conflict: Part 3
This is Part 3 in a series on conflict and leadership. You may want to read Part 1 and Part 2 before you continue.
Listen to the five-minute Conflict: Part 3 audio program from Coach’s Corner.
Seek first to understand, and only then to be understood.
Seeking first to understand, then be understood is a term coined by Steven Covey in his book The 7 Habits of Highly Effective People. Seeking first to understand, and only then to be understood, is at the core of engaging healthy conflict. Read more…